Stuck? We'll help you find your way out.
Questions, bug reports, feedback, or an idea for a new friend or maze — we'd love to hear from you. The fastest way to reach a real person is email.
We read every message and usually reply within a couple of days.
Help us help you
Including a few details gets you a faster answer:
- Your device and OS version (for example, “iPhone 15, iOS 18”).
- Which level or screen you were on when it happened.
- What you expected, and what happened instead — a screenshot helps a lot.
Common questions
Do I need an account to play?
No. Mad Mazed needs no account and no sign-up — just open it and play. Your progress is saved right on your device.
Is my progress backed up?
Your stars, best times, and unlocked friends are stored locally on your device, so deleting the game clears them. Keep the app installed to keep your progress.
How do I unlock more friends?
Every star you earn brings you closer to the next friend — over 40 of them, from Sunny the starter up to Ducky at the top of the ladder.
How is my data handled?
See our Privacy Policy — the short version is that the game is built to be played, not to profile you.